Thanks for attending my presentation. Here are a few links and downloads you might find useful. I’ll also post the slides here in the next few days.
If you’re interested in plain language, check out the website for The Center for Plain Language (In the spirit of full disclosure, I’m a board member there). We have examples and instructional material that’s very helpful.
If you haven’t read it, check out Kristina Halvorson’s terrific Content Strategy for the Web.
Download the template from Google Drive.