My hybrid skill set includes editorial and product content strategy, customer experience, and search engine optimization. I’m known for bringing empathy toward customers, an uncanny ability to organize large-scale websites and the people behind them, and editorial precision to every one of my projects.
In addition, I’m adept at coaching writers and editors. I help them break through jargon and cliches, showing them how to shape a brand’s voice and style in a way that creates memorable stories.
And I’ve delivered this content in a manner that helps sites rank highly in the search engines. By understanding customer needs and matching them with search engine optimization best practices, my work raises a brand’s digital profile and connects customers to the exact information they need.