I deliver customer-centric, award-winning, business-growing content
I’m a versatile content strategist with more than 20 years of experience. Over that time, I’ve delivered customer-centric, award-winning, business-growing content and digital products.
The work I’ve delivered is known for simplicity, plain language, and empathy toward customers.
My hybrid skill set includes just about any tactic you throw at a content marketer, designer, strategist, customer experience or UX professional. I’m proud to say I was “t-shaped” before it became a buzz word.
As a team leader, I serve my team by developing, mentoring, and challenging them to grow their capabilities, deliver better results, and advance their careers. I often coach them about managing work/life balance and preventing burnout.
I’m an expert in structured content experiences, helping clients transform their ability to personalize for customers, improve efficiency, and publish at scale.
If you’d like to talk, please contact me.